- matt@capstonefacilitysolutions.com
- 717-298-7157
- 1126 E Maple Street, Palmyra, PA 17078
Find answers to the most common questions about Capstone Facility Solutions’ commercial cleaning, janitorial, and office cleaning services across Hershey, Palmyra, Harrisburg, Lebanon, and surrounding Central Pennsylvania.
Capstone Facility Solutions is a locally owned and operated commercial cleaning company headquartered at 1126 E Maple Street, Palmyra, PA 17078. We provide professional commercial cleaning, janitorial services, office cleaning, and building cleaning for businesses throughout Central Pennsylvania including Hershey, Harrisburg, Lebanon, and Palmyra.
We serve Hershey, Palmyra, Harrisburg, Lebanon, Hummelstown, Annville, Mechanicsburg, Middletown, Elizabethtown, Cleona, and surrounding communities throughout Central Pennsylvania. If you are unsure whether we cover your location, call us at 717-298-7157 and we will confirm right away.
Yes. Capstone Facility Solutions is a locally owned and operated business based in Palmyra, PA. We are not a national franchise or chain. When you contact us, you reach people who work in and around your community every day.
You can reach us by phone at 717-298-7157, by email at matt@capstonefacilitysolutions.com, or by filling out the contact form on our website. We typically respond within a few hours during business hours.
Our office hours are Monday through Friday 9:00am to 8:00pm, Saturday 10:00am to 8:00pm, and Sunday 10:00am to 4:00pm. Cleaning services can be scheduled outside these hours including early mornings and evenings.
Simply call us at 717-298-7157, email matt@capstonefacilitysolutions.com, or fill out our online contact form. We will schedule a walk-through of your facility and provide a detailed, no-obligation quote within 24 hours.
Commercial cleaning costs depend on your facility size, type, cleaning frequency, and scope of services. Most small-to-medium offices in Central Pennsylvania range from $150 to $500 per cleaning visit. Larger facilities or those requiring specialized services are priced accordingly. Contact us for a free, no-obligation quote tailored to your facility.
No. All professional-grade cleaning supplies and equipment are included in our standard pricing. You never need to provide anything — our team arrives fully equipped.
No. Our pricing is fully transparent and itemized in writing before any work begins. There are no hidden fees, no setup charges, and no surprise invoices. What we quote is what you pay.
Yes. Clients who schedule cleaning more frequently — 3 to 5 times per week — typically benefit from a lower per-visit cost than occasional clients, because the facility stays cleaner between visits and each visit requires less time. We factor this into our custom quotes.
No. We offer flexible service arrangements. While many clients choose monthly programs for consistent scheduling, we do not require long-term contracts. Your program can be adjusted or cancelled with reasonable notice.
Yes. In addition to ongoing service contracts, we offer one-time deep cleaning for move-ins, move-outs, post-construction, and special events throughout Central Pennsylvania.
Capstone Facility Solutions offers commercial cleaning, janitorial services, office cleaning, and building cleaning services. This includes surface disinfection, floor care, restroom cleaning, breakroom maintenance, window cleaning, trash removal, and periodic deep cleaning programs.
Janitorial services refer to ongoing, scheduled maintenance cleaning — daily or weekly programs that keep your facility consistently clean. Commercial cleaning is the broader category that includes both routine maintenance and deeper, periodic cleaning services such as floor stripping, carpet extraction, and post-construction cleaning. Capstone offers both.
Yes. We provide complete commercial floor care services including daily maintenance, high-speed buffing, full floor stripping and waxing for VCT and similar surfaces, and periodic floor restoration. Floor care can be included in your regular cleaning program or scheduled as a standalone service.
Yes. We provide post-construction cleaning for commercial renovation and new build projects throughout Central Pennsylvania. This includes drywall dust removal, adhesive and residue removal, window cleaning, floor preparation, and full facility preparation for occupancy.
Yes. We provide commercial cleaning for medical and dental facilities throughout Central Pennsylvania. Our medical office cleaning protocols use EPA-registered disinfectants with correct application and dwell time procedures, following OSHA and CDC sanitation guidelines.
Yes. We provide warehouse and industrial facility cleaning including floor scrubbing, loading dock maintenance, break area cleaning, restroom maintenance, and general facility upkeep. Our team is equipped with commercial-grade floor cleaning equipment appropriate for industrial environments.
Yes. We provide retail store cleaning programs for businesses throughout Central PA, including sales floor cleaning, fitting room maintenance, window and glass cleaning, POS area disinfection, and stockroom upkeep. Programs can be scheduled before opening or after closing to avoid disrupting trading hours.
Yes. Every Capstone Facility Solutions team member undergoes a thorough background check before being assigned to any client facility. We do not cut corners on the screening of people we trust to enter your building.
Yes. All Capstone staff go through a hands-on training program before their first assignment. Training covers cleaning techniques, product use and safety, facility access protocols, and customer service standards.
Yes. We carry comprehensive general liability insurance and workers’ compensation coverage. You are fully protected when our team is on your property. We are happy to provide a certificate of insurance before any work begins.
We aim to assign a consistent team to each client facility so your cleaners become familiar with your space, your priorities, and your standards. Consistent staffing means better results and less supervision needed from you.
Accidental damage is covered by our general liability insurance. Contact us immediately if any damage occurs and we will address it promptly. Our team is trained to work carefully around all facility contents, equipment, and materials.
Yes. We offer flexible scheduling including early mornings, evenings, and weekends so cleaning never disrupts your operations. Most of our clients prefer after-hours or early-morning cleaning.
In most cases we can begin service within 3 to 5 business days of quote approval. For clients in our primary service areas of Hershey, Palmyra, Harrisburg, and Lebanon, we can often accommodate faster start times.
Yes. Your cleaning schedule is fully flexible. As your business needs change, simply contact us and we will update your program accordingly — no penalty, no long-term commitment required.
We ask for reasonable advance notice for cancellations or rescheduling — typically 24 to 48 hours. We will work with you to find an alternative time that fits your schedule.
Yes. We are available Monday through Sunday including weekends. Holiday availability is scheduled on a case-by-case basis. Contact us to discuss your specific scheduling requirements.
We work with each client to arrange secure after-hours access — key sets, access cards, or keypad codes. Our team is fully insured and bonded, and all staff are background-checked for your security.
We offer a 100% satisfaction guarantee on every cleaning visit. If any area of your facility does not meet your expectations, contact us and we will return to re-clean it at no additional charge. Your satisfaction is our commitment on every visit.
Simply call us at 717-298-7157 or email matt@capstonefacilitysolutions.com. We welcome feedback after every service cycle and respond to concerns promptly. Ongoing feedback helps us refine your cleaning program over time.
We use environmentally responsible, commercial-grade cleaning and disinfection products. Our product selection emphasizes low-VOC formulations and EPA-registered disinfectants. For medical and healthcare facilities, we use products from EPA List N, registered against SARS-CoV-2 and other healthcare pathogens.
Yes. Capstone Facility Solutions uses environmentally responsible cleaning products across all of our programs. We use professional microfibre cleaning systems that significantly reduce the volume of chemical products needed, and we select products with biodegradable ingredients and minimal environmental impact wherever possible.
Every client facility has a detailed, approved cleaning checklist that our team works from on every visit. We maintain consistent staff assignments where possible, welcome client feedback after every service cycle, and address any missed items immediately at no additional charge.
Yes. Capstone Facility Solutions provides professional commercial cleaning and janitorial services to businesses in Hershey, PA including medical offices near Penn State Health, corporate facilities, retail stores, and warehouses throughout Dauphin County. We are based in nearby Palmyra — just minutes from Hershey.
Yes. We serve businesses throughout Harrisburg and the Greater Capitol Region including downtown law firms, government offices, medical facilities, and industrial businesses along the I-83 and I-81 corridors. We also serve Camp Hill, Mechanicsburg, Lemoyne, Enola, and surrounding communities.
Yes. We provide commercial cleaning and janitorial services for offices, manufacturing facilities, medical practices, and retail businesses throughout Lebanon and Lebanon County. Service areas include Lebanon city, Annville, Myerstown, Cleona, Cornwall, Jonestown, and surrounding communities.
Yes — Palmyra is our home base. Capstone Facility Solutions is headquartered at 1126 E Maple Street, Palmyra, PA 17078. We serve offices, retail stores, light industrial facilities, and commercial buildings throughout Palmyra Borough and the surrounding area.
Yes. In addition to Hershey, Harrisburg, Lebanon, and Palmyra, we regularly serve businesses in Hummelstown, Annville, Mechanicsburg, Middletown, Elizabethtown, Cleona, Campbelltown, Mount Gretna, Myerstown, and other surrounding communities. Call 717-298-7157 to confirm coverage for your location.
Still have a question? Call Capstone at 717-298-7157 or email matt@capstonefacilitysolutions.com — we respond same day.
